Our Story

We're building the CRM that every travel agency deserves

TravlOps was founded in 2024 by a team that spent years watching brilliant travel agents lose clients to chaos — not to competitors.

The Problem

India has over 50,000 registered travel agencies — the overwhelming majority are independent operators or small teams. Yet the software they use was built for hotels and airlines, not for the agents.

The result: leads tracked in WhatsApp, follow-ups in a personal diary, bookings in Excel, itineraries in Google Docs, invoices in Tally, and client communication split across WhatsApp, email, and phone. A booking that should take 20 minutes takes 2 hours. A missed follow-up loses a ₹2 lakh package.

Enterprise travel chains already have CRM, booking, and communication tools — built by teams of 20+ engineers. Independent agents have spreadsheets.

Our Solution

TravlOps is a single platform that replaces all of those fragmented tools. We give independent travel agencies the same operational infrastructure that enterprise chains have — without the enterprise price tag or the enterprise setup complexity.

CRM

Leads, follow-ups, customers in one place

Calendar

Bookings, events, Google Calendar sync

WhatsApp

Bulk messaging, templates, automation

Itinerary Builder

Branded PDF itineraries in minutes

Invoice Generator

GST-ready, ₹-denominated, shareable

AI Chat

GPT-powered support agent for your team

The Team

AJ

Arham Jain

Founder & CEO

Former travel operations consultant who spent 5 years watching agencies struggle with spreadsheets and missing bookings. Built TravlOps to fix that.

PM

Priya Mehta

Co-Founder & CTO

Full-stack engineer with a background in fintech. Responsible for the multi-tenant architecture, real-time calendar, and AI chat integration.

RS

Rohan Sharma

Head of Growth

Growth strategist who has helped 3 SaaS companies reach ₹1Cr ARR. Focuses on community-led acquisition and agency partnerships.

Our Values

Customer First

Every feature we ship starts with a real problem from a real travel agent. We interview customers weekly and ship fixes fast.

India First

Built for the Indian market: ₹ invoicing, GST-ready, WhatsApp-native, IST timezone defaults, and Hindi/English UI coming soon.

Ship Fast, Learn Faster

We deploy multiple times a week. We believe a fast iteration cycle is more valuable than a perfect roadmap.

Founded 2024 · Remote-first · Bangalore, India

Want to learn more?

We're always happy to talk to travel agents, investors, and curious builders.

hello@travlops.com